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Groeneveld Twin troubleshooting

Find your error code

Enter the code shown on your Twin display to see what it means and what to check first.

Search by code, fault name or description.

18 error codesGroeneveld Twin-3
Groeneveld Twin display showing E11
E11Pressure & grease

No pressure in Line A

The system did not detect the required pressure in primary Line A.

Check firstInspect Line A, its hose and fittings for visible leaks or damage. Check the grease level and whether air has entered the system.

Groeneveld Twin display showing E12
E12Pressure & grease

No pressure in Line B

The system did not detect the required pressure in primary Line B.

Check firstInspect Line B, its hose and fittings for visible leaks or damage. Check the grease level and whether air has entered the system.

Groeneveld Twin display showing E13
E13Pressure & grease

Pressure before cycle — Line A

Pressure was detected in Line A when the line should have been depressurised.

Check firstInspect the pressure-switch wiring and connections. The pressure switch and 5/2-way valve may require testing.

Groeneveld Twin display showing E14
E14Pressure & grease

Pressure before cycle — Line B

Pressure was detected in Line B when the line should have been depressurised.

Check firstInspect the pressure-switch wiring and connections. The pressure switch and 5/2-way valve may require testing.

Groeneveld Twin display showing E15
E15Pressure & grease

Empty grease reservoir

The low-level condition has continued and the pump has stopped.

Check firstRefill using the correct grease and filling method. If the pump ran empty, it may also need to be bled.

Groeneveld Twin display showing E20
E20Electrical & pump

Low supply voltage

The voltage dropped repeatedly while the pump attempted to start.

Check firstCheck the machine battery, earth, fuse, power wiring and connectors.

Groeneveld Twin display showing E21
E21Electrical & pump

Pressure-switch circuit fault

The control unit detected an electrical problem in the pressure-switch circuit.

Check firstInspect the pressure-switch cable, wiring and connectors. Test the circuit before replacing the switch.

Groeneveld Twin display showing E22
E22Electrical & pump

Pump motor open circuit

The pump motor is drawing too little or no current.

Check firstCheck for disconnected or damaged motor wiring and loose connections.

Groeneveld Twin display showing E23
E23Electrical & pump

Pump motor overcurrent

The motor drew excessive current and the control unit stopped the cycle.

Check firstCheck for a motor or wiring fault, a blocked pump drive, or grease that is too heavy for the temperature.

Groeneveld Twin display showing E24
E24Valves

Valve 1 open circuit

Too little or no current was detected through the first valve coil.

Check firstInspect the valve wiring, connection and coil.

Groeneveld Twin display showing E25
E25Valves

Valve 1 overcurrent

Excessive current was detected through the first valve coil.

Check firstCheck for a short circuit or defective valve coil.

Groeneveld Twin display showing E31
E31Valves

Valve 2 open circuit

Too little or no current was detected through the second valve coil.

Check firstInspect the valve wiring, connection and coil.

Groeneveld Twin display showing E32
E32Valves

Valve 2 overcurrent

Excessive current was detected through the second valve coil.

Check firstCheck for a short circuit or defective valve coil.

Groeneveld Twin display showing E50
E50Control unit

Communication error

The display cannot communicate correctly with the pump control unit.

Check firstCheck that the pump has power, then inspect the fuse, earth and communication connections.

Groeneveld Twin display showing E51
E51Control unit

Parameter checksum error

Corrupted parameters were detected during startup and production defaults were restored.

Check firstThe control unit and system configuration need to be checked before the system returns to service.

Groeneveld Twin display showing E52
E52Control unit

Low clock battery

The internal battery supporting the control unit’s real-time clock is low.

Check firstThe manual specifies replacement of the control unit. Confirm the fault before ordering a replacement.

Groeneveld Twin display showing E53
E53Control unit

Real-time-clock fault

The control unit detected a clock fault. Logged events may show incorrect dates or times.

Check firstThe manual specifies replacement of the control unit. Confirm the fault before ordering a replacement.

Groeneveld Twin display showing E99
E99Control unit

Unknown fault

The pump has stopped, but the control unit cannot provide a more specific cause.

Check firstThis may involve an older control unit or a fault outside the standard code list. The system will need testing.

No matching error code found

Check the code on the display or contact us for help identifying the fault.

Ask LSL for help

Choose your next step

Select the type of help that suits your location and equipment.

E11

Cause

Solution

▶Talk to Jono remotelyBook a paid video diagnostic from anywhere in the world. ✓Book a serviceOn-site Twin fault finding for customers in our service area. ↻Add to maintenance checksInclude this system in a planned lubrication maintenance visit. ⚙Send the pump to our workshopWorkshop inspection and testing in Christchurch. →Find relevant partsSee parts associated with this type of fault.

An error code identifies where the system detected a problem; it does not confirm which component has failed. Check or test the system before ordering replacement parts.


About us

We are official Groeneveld-BEKA distributors. Proudly supplying and installing Groeneveld-BEKA lubrication systems since 2005. 

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