Privacy Policy

Information We Collect

Personal Information

We may collect the following personal information:

• Your name, contact details (including telephone numbers, delivery, and billing addresses), and email addresses.
• Details of products and services you have purchased.
• Information about your business or employer.

Email Correspondence

If you contact us via email, inquire about a product, or place an order, we may record your email address and use it for the purpose you provided it. We may also add your email address to our marketing mailing list for direct marketing purposes. You can opt-out at any time (see Marketing Communications).

Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your browsing experience. These technologies may collect information about your usage of the Site, including your browsing habits. You can control cookie preferences through your browser settings.

Use of Personal Information

We use personal information to:

• Provide products and services you request.
• Communicate with you regarding your inquiries or orders.
• Improve our products, services, and website.
• Conduct marketing and promotional activities (with your consent).
• Comply with legal obligations.

Disclosure of Personal Information

We may share your personal information with:

• Service providers and business partners who assist us in operating our business (e.g., data processing, marketing).
• Credit reporting agencies for credit assessment purposes.
• Legal and regulatory authorities when required by law.

We ensure that third parties handling your information comply with this privacy policy and applicable privacy laws.

Your Rights

Access to Information

You have the right to request access to the personal information we hold about you. To make a request, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.

Correction of Information

If you believe that the personal information we hold is incorrect, incomplete, or inaccurate, you may request an amendment. We will take reasonable steps to correct the information or, if we disagree, include a note with your request.

Contact Information

For questions about our privacy practices, to make a privacy complaint, or to request access/amendment to your personal information, contact us at:

Telephone: 021 153 8206

E-mail: annette@lubricationsolutions.co.nz

Lubrication Solutions Limited

2/102 Carmen Road, Hei Hei, Christchurch 8082

Security of Personal Information

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. These measures include secure storage and access controls. However, we cannot guarantee the absolute security of information transmitted over the internet.

Marketing Communications

We may use your personal information to send you marketing communications about our products and services. You can opt-out of receiving these communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.

Although this Website may be linked to other websites, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked website, unless specifically stated herein.

You should carefully review the legal statements and other conditions of use of any website which you access through a link from this Website. Your linking to any other off-site pages or other websites is at your own risk.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on our Site, and the updated policy will apply to all information collected after the effective date.